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Job Location | Birmingham |
Education | Not Mentioned |
Salary | £25,000 - £28,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
Fragrance SpecialistA Luxury niche fragrance brand, famous for it’s heritage and exceptional quality is looking for passionate fragrance specialists to represent the brand in Birmingham.AccountabilitiesDeliver a unique and exceptional client experience discovering fragrance through storytelling.Ability to deliver luxury service and share passion for fragranceAdapts according to client(s) needs and motivations.Strives to always improve and surprise the client(s).Shares the passion and values of the brand.Meets individual and overall business goalsClient Relationship & Portfolio DevelopmentCultivates strong client relationships and develops client loyalty.Executes targeted CRM actions.Participates with all events and launch activities Supports team in all stock related replenishment and organisationUndertake administrative tasks and stock room related tasks when it’s required.Personal qualities and experienceA luxury sales orientated backgroundPassionate about fragrance and brand heritageExcellent customer service experienceFluent in English; ideally one or more relevant touristic language (European; Arabic; Chinese)Ensure high levels of customer satisfaction through excellent sales service.Deliver on exceptional standards with VM and stock.Participate with all events and clientelling activitiesAbility to work well as part of a team towards mutual goals and have confidence to work independently and represent the brand as a true Ambassador.Employee BenefitsCompetitive SalaryPerformance based commission structureProduct Discount Allocation allowancePension schemeOtherInterview process:Initial screening call Interview with the HR ManagerInterview with the Hiring Manager V-89677