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Financial Systems Support Manager

Michael Page Technology
Job LocationBirmingham
EducationNot Mentioned
Salary35,000 - 40,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Responsibility for the day to day management of the Financial Systems Administration team.Client DetailsMichael Page are pleased to be representing a leading organisation with a multimillion turnover. The organisation has been around for over two decades, with a fantastic reputation in the legal industry.Description

  • Management of the Financial Systems Team support function, responsible for motivating, setting clear objectives, giving timely feedback on performance and conducting appraisals.
  • Undertake continuous investigation into process improvements within the Financial Systems Team support function.
  • Oversee the development of the Financial Systems Team call logging portal, ensuring that it is used to its full potential. Create and monitor SLAs in order to maximise the support functions efficiency.
  • Overall responsibility for the maintenance and accuracy of the standard data in the fee-earner targets.
  • Responsibility for the maintenance of static data on Aderant, Carpe Diem, Metastorm and other Financial systems, including undertaking the trainee seat moves twice a year and the maintenance of lawyer targets, headcount data and administration around joinersand leavers.
  • Responsibility for the prioritisation of urgent requests.
  • Responsibility for the reconciliation of Aderant overnight updates
  • Responsibility for the reconciliation of time transfers
  • Assist the Senior PMS Administrator with setup and developments within the Aderant PMS (e.g. minor screen changes, amending Aderant alerts, month end checks, trouble shooting reconciliation issues etc).
  • Responsibility for the maintenance of access levels and security on the finance systems.
  • Responsibility for the updating of report parameters and of running month end reports.
  • Responsibility for the distribution of links to iFinance reports and maintaining circulation.
  • Assist the Financial Systems Developers in advising internal clients on the use of the Firms matter planning application.
  • Assist with issues relating to the applications supported by the Financial Systems Team (e.g. Aderant, Carpe Diem, Metastorm, Compliflow etc.)
Profile
  • Proven ability to manage a small team
  • Good working knowledge of Microsoft Office (particularly Outlook, Excel and Word)
  • Good standard of IT literacy.
  • Highly numerate.
  • Demonstrable advanced planning, coordination and communication skills are necessary (verbal and written)
  • Very strong administration and customer service skills are an essential requirement of the role.
  • Ability to work well under pressure whilst remaining calm.
  • Highly developed organisational and time management skills.
  • Ability to communicate at all levels
  • Ability to work effectively with people at all levels.
  • Experience of working in a Professional Services environment.
Job OfferSalary between £35,000 - £40,000 + Excellent benefits

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