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Field Service Engineer

Portfolio Payroll
Job LocationBirmingham
EducationNot Mentioned
Salary29,000 - 35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Portfolio are proud to be representing one of the UKs largest betting agents in search for Field Service Engineers.This is a hands-on, field-based role which involves visiting our clients stores to perform maintenance, installs and repairs on anything from IT equipment, Service Terminals, CCTVs etc.Shifts would be 4 x 10-hour days a week or 5 x 8 hour days (neg)Role and Responsibilities

  • Installation, maintenance and repair of network infrastructure, audio/visual installation, CCTV, Self Service Terminals, IT equipment and associated peripherals.
  • Report to engineering management and liaise with Retail Service Desk and Retail Support daily.
  • Full compliance with Health and Safety legislation.
  • Support, maintain, repair, and refurbish IT Equipment within our Retail High Street Licensed Betting Offices
  • Maintain, support, and deliver any betting technical hardware or equipment in a timely manner to minimise downtime.
  • Ensure the required standards of technical support are maintained during business hours and during key events throughout the sporting calendar.
  • Complete installation reports and sign off Retail Incidents.
  • Install and decommission stock using Stock Audit systems
  • Produce daily timesheet reports
  • Proactively communicate with other departments both internally and externally when required.
  • Be responsible for the daily checks of company vehicle maintaining cleanliness both inside and out.
Qualifications / Skills
  • Excellent interpersonal and written communication skills.
  • Appropriate level of computer literacy.
  • Appropriate level of problem-solving skills.
  • Appropriate level of technical skills.
  • Appropriate level of network skills.
  • Appropriate level of Audio/Visual Installation and RF distribution
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