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| Job Location | Birmingham |
| Education | Not Mentioned |
| Salary | £25,000 - £27,000 per annum, inc benefits |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Are you passionate about providing exceptional customer service Do you have strong administrative experience If so, we have an exciting opportunity for you! We are looking for a skilled and motivated Facilities Help Desk Assistantto join a well-established team. You will be responsible for ensuring clients receive the highest level of service and support. You will work closely with the engineers and techniciansto schedule and coordinate service calls, manage inventory, and maintain accurate records.The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced environment. You should be comfortable working with customers over the phone and via email and have experience using systems.Salary: £25,000 - £27,000Location: Coleshill, BirminghamWorking hours: Monday to Friday (08:30-17:00)This is a permanent, office-based role.The role: