Dynamics 365 Programme Senior Manager

Job Description

About Enterprises and Enterprise Business Applications The Enterprises business unit will be leading the drive for growth and innovation across Risk, and enabling areas identified from within our business to have the space and breadth to rapidly scale. The purpose of our new BU is to incubate and scale some ofour propositions and services to accelerate and supercharge their growth, as well as providing us with a place to develop some of our new solutions for the future. We are currently made up of 3 key areas, PwC Sustainability, Enterprises Business Applications and Marketing & Media. Our Enterprises Business Applications (EBA) is a rapidly growing team offering a range of high value services for organisations going through business and technology change. The team specialises in helping mid-sized, UK based organisations navigate complexand challenging Transformation programmes that are principally based on Microsoft Technology solutions. Our Microsoft team excels in de-risking these complex programmes and helping our clients to achieve their desired programme outcomes.

• Rapidly expanding team
• Focus on a growing market
• Strength in delivery capability coupled with MS technology experience
• Growth plan to move from 40-220 FTE over 4 years
• Business integrator and client-side advisor focus

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadershipdevelopment framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Manager, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
• Deal effectively with ambiguous and unstructured problems and situations.
• Initiate open and candid coaching conversations at all levels.
• Move easily between big picture thinking and managing relevant detail.
• Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
• Contribute technical knowledge in area of specialism.
• Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
• Navigate the complexities of cross-border and/or diverse teams and engagements.
• Initiate and lead open conversations with teams, clients and stakeholders to build trust.
• Uphold the firms code of ethics and business conduct.

The role

• Lead the delivery of complex business transformation programmes, underpinned by Microsoft Dynamics 365, for UK-based mid sized organisations
• Deliver value for our clients through guiding and directing them to deliver technology change programmes
• Manage matrixed teams made up of people from PwC, our clients and other third parties, who will report into this role on a programme
• Own and ensure quality in all aspects of the programme delivery lifecycle, from business case through to adoption
• Effectively engage and communicate with senior stakeholders including executives
• Identify new business development opportunities for PwC
• This role will give the right candidate C-level exposure with clients, and will present opportunities for progression within PwC

The essentials

• Hands on experience in managing large (£5-10m +) programmes
• Understanding of and experience with Microsoft Dynamics 365 F&O or CE and Azure DevOps
• Ability to manage and communicate effectively up to C-level business stakeholders and down to technical and non-technical teams
• Client advisory experience where they have delivered on behalf of a consultancy
• Experience in managing all typical programme teams including the PMO, technical build teams, testing, training, business change and deployment
• Experience with delivery across multiple programme releases i.e. not limited to a single project within a programme
• A commercial focus so that they are able to convert commercial opportunities into budgeted projects