Digital Product Owner

Job Description

We are looking for a Product Owner who is a clear thinker with vision, energy, attention to detail and drive, to manage and improve one of our key customer facing digital products.You will be leading the Product from a strategic and delivery perspective, to ultimately ensure a high quality product that is continuously improved, and well aligned with business and user needs.What youll need...Ideally 1-2 years experience as a Product Owner or in digital product management, possibly looking to make a step into a more senior role, managing a highly visible and key product for our businessAgile and Scrum experiencePassionate about solving problems for our internal and external customersAnalytical problem solver - comfortable making decisions and knowing when to escalateExperience within the transport sector or Ecommerce experience is highly desirableExcellent communication skills - across technology and business stakeholdersDetailed and broad experience in managing multiple stakeholders, from various business functions and varying levels of seniorityThe team culture is friendly, passionate, ambitious and committed to progress across our processes and products, with a high sense of ownership - this is what we are looking for with all new hiresWhat youll do...Leadership Skills - you have the ability to lead cross-functional teams towards a common goal, fostering collaboration and driving results.Product strategy skills – you can develop and articulate a clear product vision grounded in business benefit and customer researchProduct delivery skills – you can work within a Scrum team to deliver a continuous pipeline of changesCX skills – you will live and breathe the customer experience, and possess a detailed understanding of the end to end user journeyStakeholder management - this role works with multiple stakeholders across our business, so you must be well versed in stakeholder engagementCommercial skills - you can analyse, and make commercially sound decisionsWhat we offer in return for your hard work and commitment...Flexible working - ideally 1 day minimum per week in the office, with most of the team working between 1-3 days per week in the Birmingham officeFree Bus & Coach travel for yourselfComplimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner50% discount for friends and family on full fares on our coach servicesLife AssuranceCompany pensionEmployee Assistance programmePrivate online GP serviceNational Express is proud to be a Disability Committed organisation. We therefore welcome applications from disabled candidates. Please let us know in your application if you have any accessibility needs.We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date.Things to Note... At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.