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| Job Location | Birmingham |
| Education | Not Mentioned |
| Salary | £30,680 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time or part-time |
Job Title: Deskside Support Engineer II - MobileLocation: around the Birmingham areaSalary: £25,760 £4,920pa car allowanceThis is a full-time permanent position, working 37.5-hours per week.As a Mobile Desktop Support Engineer, you will predominately cover the South of the England, supporting multiple accounts on SLA based tickets/requests, projects and general site support activities.Due to the nature of our clients work, the successful candidate must either hold or be able to obtain SC security clearance. For this reason we can only progress with applications from British nationals.As a Mobile Desktop Support Engineer you will:* Have experience with VIP support and engagement* Troubleshoot known and unknown hardware issues related to desktop, laptops, workstations, peripherals, and associated accessories* Troubleshoot known and unknown software issues related to Windows platforms* Be the smart hands and eyes support for infrastructure and data centre activities* Document site processes and knowledge base article management* Be involved in projects when required* Be comfortable with travelling from site to site where requiredWhat we are looking for:* Experience with current and past Microsoft windows operating systems* Basic knowledge of Mac OS platforms* Knowledge of Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc)* Knowledge of Windows imaging techniques (Network & Local)* Microsoft Active Directory & Azure Active Directory knowledge * Experience with Ticket Management (ServiceNow, Remedy etc)* Knowledge of mobile devices, Android & IOS & SIM Management* Experience with Break fix, IMACs, Incidents, Projects* Experience with desktop/printer configurations* Excellent interpersonal & communication skills* Ability to work independently and as part of a team* Ability to manage your day effectively* Must have a full valid UK drivers licence and access to your own vehicleif you have the skills required, apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.