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Customer Service Administrator

Job LocationBirmingham
EducationNot Mentioned
Salary£25,000 - £27,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Customer Service Administrator£25,000 to £27,500Coleshill, HybridThe companyThe business is relocating to the West Midlands over the coming months an international business that provide materials to the building trade. Employing over 1000 people, covering 30 countries worldwide.Why would I want to work hereSet in the rural countryside with beautiful surroundings and offices. All facilities on site, including parking. 23 days holiday, rising with each year of service. 2 days from home & private healthcare.The essence of the roleEnsuring customer orders are processed on time, supporting the field sales managers, assisting with customer queries.The scope of the role

  • Process sales orders
  • Handling customer enquiries and complaints
  • Be the first point of contact with logistics providers
  • Run sales reports for regional managers
  • Promote web shop and promotions
  • Manage client price lists
Prerequisites
  • Driver and own transport due to location
  • Experience within an office based customer service role
  • Confident, excellent communication skills and good telephone manner
  • Knowledge of SAP would be an advantage
Job Number 6343

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