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Customer Sales Advisor Retail

The Recruitment Group
Job LocationBirmingham
EducationNot Mentioned
Salary22,054 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Sales Advisor (Retail)Permanent Contract to start ASAPSalary: £22,054 per annum (including a company bonus scheme and additional benefits)Location: Kings Heath, Birmingham (B14)Hours of Work: Working 5 days out of 7MondayFriday, 8:30am6:00pm (including weekend hours on a rota basis)Duties:

  • Provide a high level of customer service at all times to existing customers, and potential new customers
  • Converting sales enquiries and maintaining site standards
  • Selling storage space to customers, ensuring the customer has all relevant information to make an informed decision, explaining features, benefits, and pricing solutions
  • Achieve sales targets by maximising all sales opportunities, including responding to customer enquiries, overcoming objections, upselling products, services, and closing sales where possible
  • Dealing with customer enquiries
  • Administration tasks, including completing customer contracts, and debt chasing when required
  • Liaising with removals contractors, updating the removals calendar
  • Maintaining site cleanliness, keeping it presentable and organised for customers who come on-site
  • Assisting all customers on-site with any issues or queries they may have
  • Complete petty cash float checks on a daily basis. Reconcile cash, credit card, Direct Debit, and BACS payments
Candidate:
  • Previous experience in a similar role is essential
  • Previous experience within the retail sector is highly desirable
  • Previous experience working within sales is highly desirable
  • Excellent customer service skills
  • Team player
  • Confident
  • Comfortable selling and promoting a product and service
  • Self-motivated and can manage their time effectively
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