Court Usher AA - Band F

Job Description

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimantsand commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.Our public sector client based in Birmingham are recruiting for a court usher (Band F) to join their team as a temporary employee. This is currently a temporary role until 04/11/2024 with a good chance of being extended. This is a full-time role, 37 hours perweek, Monday - Friday. Your usual working hours will be around the hours of 8am - 4pm, 9am - 5pm. Your start and finish time will be dependent on business needs. The location for this role is B4 7NA This role is fully onsite. As a court usher you will be responsible for a smooth running of the courts. Fantastic customer service skills will be required for this role, you will be speaking with people from all walks of life. Your day-to-day duties will include: - Setting up the court rooms (water, pads, pens etc) - Ensuring correct schedule for the court rooms- Collating court files and papers- Giving directions to court rooms- Recording outcomes - Data entry Candidates with strong face to face customer service experience will be considered for this role. Due to the nature of the position, the successful candidate will be subject to an enhanced DBS check (free of charge). If this role is something you would be interested in.At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and ableto discover their personal best.Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities andveteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.Should you identify as a candidate with a disability or a veteran, we encourage you to reach out to us via email at , providing the roles navigation link and your qualifications. We are committed to engaging with you.Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.

Keyskills :
admincustomer serviceaccuracy