Contract Manager Public Sector

Job title: Contract ManagerReports to: Head of PartnershipBased at:Birmingham (Hybrid working)Job Purpose:

To support relationships with commissioners, public bodies and other funders in England
(mainly the Money and Pensions Service) and devolved administrations (Scotland, Wales and
Northern Ireland governments), ensuring that the Trust delivers against contract requirements,
submits timely reports and raises risks.
To support an internal governance framework and ensure processes are in place to monitor
delivery against the contract.
The consider future contract opportunities, supporting the development of compelling and
realistic bids and proposals, rooted in evidence and built on our reputation for excellent

Key Responsibilities and Accountabilities:

Contract and relationship management
Develop a strong working relationship with commissioners to understand their requirements and processes in full, working closely with operational leads.
Fully understand contract SLAs and KPIs and work with operational colleagues and partners to resolve issues quickly, understanding timelines, dependencies, additional resource needs to ensure that SLA/KPI’s are achieved.
Support monitoring and compliance against Contract Management Plans through a monthly, quarterly, and annual reporting framework – including flagging up risks,recording mitigation strategies and ensuring meetings with commissioners happen to plan and arewell-documented.
Develop and manage processes to ensure the smooth compilation of performance/financial reports from across the Trust and compile, achieve sign off and submit these reports to funders/commissioners in line with their requirements in a timely.

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