Client Review Support Administrator

Client Review Support Administrator £20,000 plus benefitsClient Relevant Skills and Knowledge

Be working to / maintaining basic administration, technical knowledge and qualifications for the job role
Understanding of the provision of advice to clients in a compliant manner as detailed in the firm’s compliance manual and procedures

General Responsibilities

Comply with the Financial Services and Markets Act 2000 and the relevant FCA rules
Comply with the relevant compliance, TCF, T&C, financial crime (anti-money laundering, data security, anti-bribery, fraud and corruption) procedures of the firm
Keep up to date with all relevant product, legislative and technical changes
Follow appropriate ethical standards within the firm

Specific Responsibilities

Ensure all dealings with clients are carried out in a professional and courteous manner
Preparation of client Portfolio Valuations (PRs) and Annual Reviews (ARs) on either biannual or annual basis as required by the client agreement
Ensuring all PRs & ARs are compliant and prepared in accordance with company procedures
Oversee management of PRs & ARs that are due i.e. ensuring delivery and action by liaising with Admin / Advisers to track delivery of reports
Ensure AR post review letter is recorded in IO (intelligent Office) in accordance with MIFID II requirements
Have a comprehensive understanding of the IO back-office system
Have working knowledge of platforms and how they operate including obtaining valuations
Have working knowledge of non-platform providers so that valuations are obtained as efficiently as possible
Resolve any issues with Valuations not being produced via Bulk or Unipass on IO
Undertake project / client work as directed by the Client Services Manager / Managing Director / Practice & Compliance Director
Collate weekly and monthly management information for Management monthly reporting, namely Reviews due, clients seen, reviews completed, reviews missed etc.
Ensure all supporting documentation is maintained as per company procedures
Maintain all standards of performance as required by the firm
Ensure relevant CPD is maintained and recorded accurately

Keyskills :
AdministrativeAdministrative SupportFinancial PlanningFinancial ServicesSales Support

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