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Client Relationship Manager

Job LocationBirmingham
EducationNot Mentioned
Salary£45,000 - £50,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Interested in driving your career forwards within a client relationship management capacity, working for a UK market-leaderIDEX Consulting are working a UK market leader in workplace DC pensions, in the search for a Client Relationship Manager to join their growing function.Acting as the conduit between operations and sales functions, you will oversee a portfolio of strategic corporate clients; supporting on relationship management, development, implementation, sales and client/trustee meetings.This position would be best suited to an energetic and passionate individual with strong knowledge of workplace DC pensions, administration and someone whos comfortable with managing and developing client relationships, often in a client-facing capacity. Were open to hearing from individuals from DC MasterTrust, Contract-based and Own Trust backgrounds.This is a home-based opportunity, with travel required into Cardiff.You will contribute to:

  • Supporting sales functions at client/trustee meetings and operating as the conduit between sales, implementation and operations
  • Provide a high-quality service to a portfolio of strategic clients across contract-based, Own Trust and MasterTrust schemes
  • Tackle issue resolution and contribute to scheme retention for at risk clients by taking a multifaceted approach to client relationship management and drawing expertise cross-functionally
  • Look for opportunities to improve processes and efficiencys to benefit clients, members and the wider business
  • Act as the source of knowledge for key clients, working with and training scheme specific requirements into operational teams
  • Attend client implementation meetings to ensure operational processes are followed in line with SLAs
  • Apply for immediate consideration.Visit the IDEX Consulting Ltd website for further opportunities. We value diversity and always provide guidance based on merit. Please note that the information supplied may be retained for up to 3 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Required skills
  • Employee Benefits
  • EB
  • Client Relationship Manager
  • Employee Benefits Consultant
  • EB Consultant
  • Corporate IFA
  • Keyskills :
    Employee Benefits EB Client Relationship Manager Employee Benefits Consultant EB Consultant Cpate IFA

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