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Client Operations Administrator

Gleeson Recruitment Group
Job LocationBirmingham
EducationNot Mentioned
Salary£12.00 - £12.80 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Client Operations AdministratorBirmingham Temporary Assignment Up to £12.60 an hourGRG are seeking a dynamic and organised individual to join our clients team as a Client Services and Operations Assistant. This role plays a crucial part in ensuring seamless communication and efficient operations within their organisation. The ideal candidateshould possess excellent interpersonal skills, attention to detail, and a passion for delivering exceptional client service.Key Responsibilities

  • Acting as the first point of contact for enquiries
  • Maintaining client records with course booking data, taking payment/invoicing and dispatch of material as required.
  • Working with the Senior Management and other stakeholders to help deliver high quality service to the companys Midlands clients and act as the primary day to day contact for a range of employers.
  • Supporting Account Managers/Client Relationship team with data collection, invoicing, implementation of programme changes and sharing feedback/highlighting issues.
  • Supporting as required on the completion of core course operations for the delivery of Midlands courses.
  • Performing a range of administrative tasks to ensure the efficient functioning of the Birmingham Centre.
Skills and Experience
  • Previous administrative/customer service experience in an office environment.
  • Previous experience working in Education / Public Sector is desirable
  • Interest / knowledge for Accountancy Finance is desirable
  • Excellent communication (both written and verbal) and relationship-building skills.
  • Excellent customer/client care skills.
  • Strong organisational and time management skills.
  • A positive and solution-focused attitude to work.
  • Ability to use initiative and proactively manage workloads.
  • Flexibility and adaptability to changing workloads.
  • Excellent attention to detail.
Job Offer
  • Birmingham
  • Office Based
  • 37.5 hour working week
  • Up to £12.60 an hour
  • Temporary and Immediate Start
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

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