Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Business Support Administrator

Pertemps Birmingham Commercial
Job LocationBirmingham
EducationNot Mentioned
Salary£24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Title: Business Support Administrator Salary: £24,000Hours:8:30 AM – 5:30 PM with a one-hour lunch break. 40 hours per week.Location: Based in South Birmingham. Office-based with occasional remote work.Position Overview:As a Business Support Administrator, you will play a vital role in ensuring seamless operations within the customer support department. Your responsibilities will encompass a range of duties including processing returns, coordinating with couriers, supportingsales, and providing professional assistance to both customers and internal teams. This role demands strong communication skills, attention to detail, and adaptability in a fast-paced environment.Responsibilities:

  • Process new customer returns and generate RMA (Return Merchandise Authorisation) forms efficiently.
  • Follow up on existing returns, maintain the Inventory Management System (IMS), and ensure accurate records.
  • Arrange collections and complete invoice paperwork related to returns.
  • Raise LOA (Letter of Authority) and collaborate with courier export teams and customer services.
  • Assist the sales team with general administrative tasks.
  • Process courier tracer and claim forms via email or courier portals.
  • Manage and action courier exception emails, coordinating with relevant support teams to resolve issues promptly.
  • Provide professional and courteous responses to telephone and email inquiries.
Requirements:
  • Proven experience in customer service or support roles.
  • Strong organisationalskills and attention to detail.
  • Excellent verbal and written communication skills.
  • Proficiency in managing administrative tasks and using relevant software/tools.
  • Ability to handle multiple tasks efficiently in a dynamic environment.
  • Good Skills in MS Office (Excel and Word)
If you have strong administration experience and want to work in a family run business click the apply button now!

APPLY NOW

Business Support Administrator Related Jobs

© 2019 Naukrijobs All Rights Reserved