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Block Property Manager - Birmingham B3

PMR
Job LocationBirmingham
EducationNot Mentioned
Salary35,000 - 37,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

FULL-TIME POSITION (MON-FRI 9AM TO 5PM)BASED FROM HOME 2 DAYS A WEEK, WITH 3 DAYS A WEEK FROM OFFICES IN BIRMINGHAM B3The role will involve managing a portfolio of up to 1,000 units consisting of leasehold blocks (new build as well as older, more traditional properties), and Freehold Estates.Salary £35,000 - £37,000 per annum plus car allowance (£4,200pa)Main Purpose of Job: As part of the Residential Management Team, to assist in the delivery of high-quality residential property & facilities management services. To perform the role of Property manager for a portfolio of properties and estates,acting as the face of the company, being the key client and customer liaison within those communities, taking ownership for all service delivery matters.Particular aspects of the job will include:

  • Undertaking the administration and management of the service charges for a portfolio of residential apartment blocks and housing estate developments, with some amount of mixed use occupation.
  • Responsible for effective delivery of all operational and business processes so as to ensure the delivery of safe, personal and professional management service.
  • Taking a lead on formal resident and client liaison including residents meetings, building relationships with clients and customers.
  • Implementation of efficient site-led processes to optimise the delivery solution to ensure the best possible customer experience.
  • To build and maintain strong relationships with all internal departments.
Experience
  • Minimum of 2 years of experience in General Management including some time with an established Property Management/FM provider or a similar role in the high-end service sector.
  • Previous experience of delivering services to a very high level of quality in a customer facing environment.
  • Proven Operational Management experience, including on complex schemes and contracts.
  • Full awareness of the latest developments in Property Management/FM thinking and understanding of the Property Management/FM market, including new procurement methods, supply chain management, partnering relationships, etc.
  • AIRPM Qualified, ideal but not essential

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