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Background Screening Case Manager

AMS Contingent
Job LocationBirmingham
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

We are AMS, a global total workforce solutions firm enabling organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) service acts as an extension of our clients recruitmentteam and provides professional interim solutions and temporary resources.Our client, Deutsche Bank, is a global banking business with strong roots in Germany and operations in over 70 countries. Their large but focused footprint gives them an established position in Europe plus a significant presence in the Americas and AsiaPacific. Deutsche Bank offer their clients commercial and investment banking, retail banking and transaction banking as well as ground-breaking asset and wealth management products and services.On behalf of Deutsche Bank, AMS are now looking for a Background Screening Case Manage to work in their Internal Screening team based in Birmingham on a PAYE basis. The role is hybrid with two days per week working in the office.Overview:The successful candidate will be vetting any permanent employees coming into the Bank, and will be coordinating the screening process with an external vendor.Key responsibilities:

  • Manage a portfolio of screening cases, working within policy, process and guidelines
  • Ensure issues are escalated as appropriate to management and business accordingly
  • Co-ordinate and present escalation cases to the Hiring Adjudication Panel on a weekly basis
  • Resolve issues with screening cases by effectively communicating with Managers, Recruiters and Candidates
  • Ensure issues are dealt with efficiently with third parties in order to close background screening cases
  • Ensure that all reporting requirements are met and delivered by agreed deadlines
  • Identify, analyse and address areas for improvements and/or amendments
Skills and Qualifications:
  • The ability to communicate professionally and effectively at all levels
  • The ability to work and use discretion when reviewing/holding confidential information
  • The ability to work on your own initiative without supervision
  • Excellent organisation/prioritisation skills
  • The ability to work well under pressure
  • The ability to anticipate needs, demonstrate initiative and be proactive
  • Attention to detail and ability to multi-task
Deutsche Banks Values:Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teamsto drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs, and generations and arecommitted to providing a working environment free from harassment, discrimination and retaliation.Please note that for the duration of this assignment you will be working as an external resource engaged by AMS based on site at Deutsche Bank.AMSs payroll service is in partnership with Giant, we have worked with them for many years and have good processes in place to ensure you get the best service. If you are successful in your application for this role, your contract will be via Giant.

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