Assistant Business Services Co-ordinator

Job Description

Summary Were looking for someone to join our portfolio to help support the day-to-day operation and help us to deliver exceptional experiences, to everyone, every time.The role will be vital in providing support for the members of the property leadership team which will involve answering internal and external queries, working with our finance and procurement systems to make purchases for the property, minute taking atmeetings, and volunteer administration. Youll be working across all aspects of our portfolio from the facilities team, the operations team, the collections team and the rangersin doing so youll get to know how our places tick and become knowledgeablein our daily operation. Youll be integral in keeping the business as usual going across our seven-day opening.Please submit both a CV and Cover Letter to apply What its like to work here Join a team who are passionate about Birminghams complex tapestry of stories, woven into the landscapeinto the citys brickwork, its streets and canals, and its green spaces. We share the experiencessometimes ordinary, oftenextraordinaryof the working people who called this place home. Our visitors are enriched by these experiences, whether they are learning about life in the last of the citys 30,000 back-to-back courts, delving into our citys history by foot, bike or boatat Roundhouse Birmingham, or discovering the natural beauty and diversity of the Clent Hills and our citys green spaces. We champion each others wellbeing and we will make sure you are connected to the National Trusts network of support, along with personaland professional development opportunities. We have an excellent Employee Assistance Programme and a generous pension scheme. What youll be doing No two days will be the same. You may be meeting contractors at the Back to Backs one day, supporting volunteerrecruitment at the Roundhouse another, and then assisting our rangers from Clent the nextan extremely varied administration role that is not constrained to a desk 9-5.Youll be responsible for the administration of the portfolio; managing property email inboxes, cash handling procedures, soft facilities management and volunteer documentation. Youll need to have a keen eye for detail as you will be supporting the teamin completing and ensuring compliance paperwork is kept up to date.Excellent service standards will be at the heart of what we do, whether that is external service to visitors or internal service to other members of staffyou may be organising room bookings or talks or helping to facilitate offsite meetings. Who were looking for Wed love to hear from you, if you have:

• Effective time management
• Supportive and helpful
• Excellent communicatorboth written and verbal
• Great customer service skills
• Organised and efficient

We want someone who is passionate about Birmingham and the work we will be doing. The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.Wherever youre from, and whatever your background, we want to hear from youand it doesnt matter if youre jam first, cream first, or even if you dont like scones at all. Everyone is welcome.Benefits for working at the National Trust include:

• Flexible working whenever possible
• Free parking at most locations
• Free entry to our properties for you, a guest and your children (under 18)
• Substantial pension scheme of up to 10% basic salary

Click here to find out moreabout the benefits we offer to support you.