Account Executive & Client Partner£24KBirmingham

Job Description

Company DescriptionHey! Were This is an Amazon Agency dedicated to helping established brands dominate on Amazon.Were Amazon specialists. We know the Amazon platform inside out and craft custom growth strategies that get brands where they want to be. Our clients sellmainly across the UK, EU & US marketplaces as well as Mexico, Canada, Australia & Japan.Job DescriptionThe main services we offer are:

• Brand Strategy: we craft custom brand strategies that are tailored to brands and their goals, whether on Vendor, Seller or a hybrid model
• Analysis & Forecasting: we unlock insights & opportunities for brands to keep them ahead of the competition
• Advanced Reporting: we create custom KPI dashboards & visualisations to showcase performance at a glance
• Amazon Advertising & DSP: we create advertising strategies that deliver high-impact results, building performance across the full customer journey
• Ops Management: functioning as an extension of a brands in-house team, we know how to navigate the Amazon ecosystem to implement your strategy successfully
• Brand Content: Connect with a brands customers & tell the brand story, optimised for the Amazon A9 algorithm.

Were results-oriented and detail-focused. And were obsessed with Amazon. Were currently a team of 15 from a range of international backgrounds & cultures and expanding rapidly. Now were looking for an energetic person to join our Client Services team.What youll be doing... Youll join our awesome Client Services team and will report directly to our Head of Client Services.

• Youll kick things off with training as well as Amazon basics, which will give you a great understanding of how things work here as well as a solid base to grow into the role. Thisll come in handy when youre crafting solutions for our clients. Once youretrained youll be ready to support your colleagues, as well as manage some of our clients projects too!

• Youll be the clients main point of contact and their best friend! Youll work with the client and the delivery teams to set expectations & deadlines, and make sure everything runs smoothly. We like to give a lot of autonomy so youll often find yourselffiguring things out for the first time. Amazon is complex - sometimes you might feel like youre cracking a code. Youll be expected to take the initiative but also to do things the way our team have trained you.

• Were obsessed with delivering a consistently excellent experience for our clients. To do that, we design processes that also make our work easier. We automate or outsource repetitive tasks so that the core team can focus on creative work. We take trainingand personal development seriously. Youll have regular training and feedback sessions with your manager. This will help you learn quickly and let you know how youre doing at every step of the way.

• Youll have the help & support from the whole team - were a fast-growing start-up team, so youll get stuck into learning all areas of the business.

Who Fits The BillThis is for you if:

• You have a genuine interest and passion for Client Services and love helping clients crack codes on Amazon
• Youre analytical, a logical thinker who loves a good spreadsheet
• You are data-driven, and process-driven and love the challenge of problem-solving
• You know how to listen and understand clients needs, have strong empathy for the clients business and can communicate suggestions or recommendations clearly
• You can effectively manage multiple projects at the same time (we use Asana for project management)
• Youre fluent in English and have strong verbal and written communication skills
• Youre a team player whos positive, enthusiastic & fun to be around
• You have an obsessive desire to learn. You actively seek knowledge from books, courses, blogs, podcasts & mentors to get better at your role

A few requirements:

• Age, background, race, gender, and sexuality are not important - were interested in the following qualities: curious, humility, analytical & driven.
• Location: Wed prefer if you were based in the UK or Barcelona, but are considering all applications from candidates that have the ability to live and work in the UK or EU.
• Fluency in English - we work & communicate with our clients in English.

Ready to start ASAP Whats in it for you

• This is a paid entry-level position that will transition into a long-term role within our Client Services team. We want someone who is committed & motivated to deliver results, and we also want that person to be compensated fairly.
• An awesome remote work package, which includes a home office expenses allowance and a Macbook Air, with an external screen, mouse and keyboard so you have everything you need to work from home effectively
• Youll join the Unicorn team at a time of exciting growth & expansion. Youll have the ability to take on more responsibility quickly
• Ultimately, you will grow incredibly fast, both personally & professionally. And well be growing with you!

Keyskills :
AmazonCreative WorkLogical ThinkerGrowth StrategiesHelping Clients