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Operations Coordinator

Job LocationBirmingham Business Park
EducationNot Mentioned
Salary£11.90 - £13.82 per hour, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Co-ordinating the timely and effective completion of works ensuring that programmes of work achieve the primary KPI targets. Provide operational support to supervisors, especially in relation to month end financial processes and reporting and adherenceto policy, procedures, legislation and regulations. Seeking and responding to customer feedback in order to improve the service, dealing effectively with any customer complaint or dissatisfaction. Ensuring customers are kept informed of progress with programmedworks and related enquires.Providing contract or procurement related administration associated with any outsourced activity. Be empowered to make decisions in the absence or support of key members of staff to ensure the resolution of problems in a timely and efficient manner. Ensuringeffective communication and cooperation between the interested parties associated with Programmed Works. To assist with the provision of an efficient planning and completion of established programmes or projects of a short duration. Assisting in the managementof site teams as required in order to improve compliance.Utilise a range of software packages that assist in the fulfilment of the role including MIS Active H, Kirona DRS (Opti-time), Microsoft Outlook, Word and Excel, and Masternaut our fleet management system.Ensure any procurement or financial activity is carried out in accordance with the Group’s standing orders, financial regulations and procurement rules.

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