Business Support Officer

Job Description

Business Support OfficerBirmingham Business Park, B37 7YN (Hybrid Working)£21,890 - £25,424 per annumPermanent, Full Time Our clients new build development team delivers over 500 handovers of new properties within the Midlands area every year. As a Business Support Officer, you will be responsible for administration tasks across the team - covering pre-contract, post-contract,Signature new homes (theirfor-profit subsidiary) and regeneration. Working on administration tasks before and after handover your role is challenging and varied.In housing you can make a real difference, the role of Business Support Officer will involve:

• A range of administration duties across the New Build Development Team.
• A wide range of tasks, learning about development and all its challenges along the way.
• An opportunity to learn a new side of the business in a vibrant and passionate team.

• Working on collating documentation for handover and defect inspections
• The processing of invoices and attending meeting for minute taking.
• Data and document collection, on both current and legacy schemes, for the purposes of security charging and value maximisation.
• Working flexibly in a team of Business Support Officers and Senior Business Support officer, sharing workload where required.
• Marketing of new schemes and maintaining scheme information on a variety of platforms for purpose of sale products.

As Business Support Officer, they need you to have:

• Good Standard of education to GCSE or equivalent level, including Maths and English.
• Knowledge and experience of administration tasks
• High levels of IT literacy skills
• Proven experience in providing a high-level customer focussed service to both internal and external customers

• Experience of copy typing
• Good working knowledge of Microsoft Outlook / Word / Excel / PowerPoint / Publisher
• Professional standard of typing and word processing
• High levels of communication skills
• Effective team working skills

• Good organisational skills
• Ability to deal with a variety of clerical tasks within standard procedures
• Ability to prioritise workload and manage time effectively
• Requirement to be adaptable and flexible in approach to provide cover as appropriate within the team.
• Ability to produce accurate work to a professional standard

They would be really excited if you have:

• Experience of dealing with complaints
• Housing Association experience
• Development experience
• Experience of taking minutes of meetings

• Good working knowledge of project management system (Sequel)
• High levels of accuracy in minute taking

Our people are everything and they offer:

• Opportunities for salary progression, which is directly linked to performance reviews
• IT equipment to allow some optional home working

• Live work better scheme which actively encourages work-life balance
• Annual leave starts at 25 days per year, increasing with length of service
• Enhanced family leave
• Company Pension - they match up to 10%
• If part of the pension scheme you are entitled to Life cover (three times your annual salary)

• Organisational Sick Pay (benefit increases with length of service)
• EAP - a 24/7 service which gives free, confidential advice and support on a range of issues including telephone counselling
• Medicash scheme -which includes GP Access, digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more!
• Organisational Sick Pay (benefit increases with length of service)
• Recognition through our Employee Excellence Awards

• Representation opportunities on our Staff Consultative Forum
• Access to their Wellbeing platform
• Employee Excellence Awards (winners receive extra days annual leave that year)
• Occupational Health
• They believe everyone has something to give and encourage everyone to be the best they can be to reach their full potential with extensive learning and development opportunities and Study Leave

This post is subject to a Basic DBS check (Disclosure and Barring Service).Further information on our selection process and Equality and Diversity commitment can be foundClosing date: 6th December 2022Interview date: 12th December 2022Please note they will be reviewing applications throughout the campaign and may invite candidates to interview at any time. They reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.