Account Manager

Job Description

Account Manager6260, Bishops Court, Birmingham Business Park, Solihull Pkwy, Birmingham, B37 7YBFull time, permanent.Were Air IT, an incredible MSP with the history and expertise to provide an amazing array of services and a bright future ahead of us.Weve grown a lot since our beginning back in 2005. Were proud to have brought together nine leading companies as a family, with more on the horizon. Now, with an office presence across the UK, we are extremely honoured to have been recognised with a rangeof regional, national and industry awards for growth, innovation, dedication and success throughout our journey.Excited for our future, weve got a great mission and vision and a clearly defined strategy to empower our teams and make sure we can bring out the best in our people to provide unrivalled IT and Cyber Security support, solutions and services to local SMEs,nationwide. And this is where you come in.Were now looking for an Account Manager to join us to support our clients in the West Midlands, adding to our pool of knowledge and delivering great results for our clients.The RoleAs an Account Manager you will empower your clients to succeed through technology, by providing a consultative approach; gathering requirements, analysing and recommending innovative solutions.You will manage your own portfolio of accounts, placing customer engagement and satisfaction at the heart of everything you do, recommending value-add actions to support retention, whilst identifying and converting opportunities to upsell.About YouTo be considered as a Regional Account Manager, you will need- Experience of account management, ideally within a Managed Service Provider (MSP) or another Technology business- Passion for building trust and communicating effectively with clients- Sound product knowledge and commercial acumen to support B2B sales- Evidence of achieving individual and team sales targets- Consistent track record of providing excellent customer service in a fast-paced, dynamic environment- Ability to prioritise and multitask while maintaining diplomacy, tact and poise under pressure- Competent in using CRM systemsThe Benefits- Attractive remuneration packages and commission- Flexible, hybrid working- 25 days annual leave + bank holidays with the option to buy and sell up to 5 days.- Private medical insurance or the option to buy into scheme.- Free flu jabs- Tiered pension- Perks including quarterly and annual staff awards, funded social events, referral bonuses.- Excellent learning and development opportunities - Free fruit and snacks in the offices- Barista style coffee machines- Green travel schemeWe are a team that radiates strength, constantly evolving ready for the next phase in our evolution. A big focus for us is growing together and we believe that fantastic opportunities for personal growth are key to this, offering job security, career progression,help and support. A sneak peek will show you that we also put an emphasis on the fun side of our business, celebrating the commitment and hard work our teams have put in.So, if you are THE go-to client contact, building trusted relationships AND have an impressive result-based sales resume, this is your chance to get on board with an ambitious and successful business as we push on making a big impact in our industry sector.Other organisations may call this role Customer Account Manager, Client Account Manager, Customer Success Manager, Strategic Account Manager, Sales Consultant, or Sales Manager.Air IT are equal opportunities employer. We value diversity and are strongly committed to providing equal employment opportunities for all. We believe this is the only acceptable way to conduct business and the more inclusive our environments are, the betterour work will be.So, if youre seeking your next challenge as a Regional Account Manager, please apply via the button shown. We look forward to hearing from you.