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| Job Location | Birkenhead |
| Education | Not Mentioned |
| Salary | £10.50 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary , full-time |
Position: Customer Service PlannerLocation: BirkenheadHours: Monday - Friday 8.30am-5pm 37.5 Hours per weekSalary: £10.50 Per hour (Weekly Pay)Contract: Temporary RoleMy client is currently in a period of growth and due to obtaining further contracts are seeking a Customer Service Planner to join their team. This is a full-time role and is based in Birkenhead offering the right candidate a temporary to permanent opportunity.About the role:Contacting from a large database of customers to make appointments including explanation of the service being offered. Clustering appointments in order of postcode.Receiving customer calls to request audit and answering any queries and concernsScheduling appointments using booking system based on availability and areasLiaison with engineers/technicians re booked or scheduled appointments and noting any customer requirements etcBasic Administration duties including sending email/letter confirmation to customers following booking of appointmentsSkills and Requirements:Telephone call handling essentialBasic office administrationMS Office Word, Excel, Outlook essentialExcellent communication skills and capable of explaining technical service over the phone to all types of peopleWorking on own initiativeYou will have an outgoing personality and excellent rapport building skills due to being phone-based role. You will have gained excellent customer service skills. So if you are seeking a new challenge we would love to hear from you.To apply please forward your current CV to or call to discuss in more detail.
Keyskills :
Customer Service Planner