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Job Location | Biggleswade |
Education | Not Mentioned |
Salary | £24,239 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
About the roleThis is a key role, focusing on providing effective, timely and high quality services to all our customers. You will handle and resolve a wide range of customer services issues on the phone, via email or your colleagues; using your excellent judgement and communicationskills, and your passion for excellent service. Not only that, but you will seek to implement improvements to communication and processes to raise standards even further. You must be a skilled and natural customer service advocate with understanding of itsimportance in a food distribution environment. Your attention to detail and organisation will be excellent, backed up with strong IT and finance skills.You’ll also manage a range of administration responsibilities including Invoice reconciliation, H & S support / audit and document retention, so you’ll need a high degree of financial awareness, organisation and accuracy alongside strong IT skills. You willalso require approachability and a problem solving attitude to ensure you can take on and resolve any challenges in your day to day roleYou will need a proactive and collaborative nature as this role will be working on an interdepartmental basis undertaking Customer Care on some days and Admin on others, so there will be variety within the role.If this is you, we look forward to hearing from you.About the CompanyOur journey began back in 1999. Since then, we’ve continued to build a strong and resilient business with a great future. Its why we believe we’re the best foodservice provider in the country.A journey that gives backWe want your career with us to be as rewarding as possible. So, you’ll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind.The essentials