Senior Manager

Job Description

be extended. Role Purpose The Data & Analytics Office (DAO) promotes a data-driven culture across our client through our strategy of: Protect: To protect our data we need robust policies for data management and enhanced governance e.g. data that is consumed from a trusted source, meets quality standards, and complies with regulatory obligations. Connect: Move to a data-led culture through enhanced training including on the job opportunities. Our talent is the glue between protecting our data and unlocking value for our customers. Unlock: Value is unlocked when we deliver on the opportunities our well-managed data presents e.g. improving customer / colleague experience, increasing revenue, commercialising our data, optimising capital, enhancing risk management or reducingcosts The Senior ManagerWorkforce Management & Strategy primarily supports the Connect pillar of the strategy and will report to the DirectorWorkforce Management & Strategy. The role holder will be responsible for: Understanding, leading, and adopting advanced Ways of Working to optimize efficiency of the DAO function. Working in collaboration with Technology, leading DAO with the shift to Agile, with mindset, behaviours, cadence of management meetings. Support the shape and delivery of the Global workforce and location strategy for DAO. Managing BAU & non-BAU people & change related activities, cyclical work pieces such as job architecture reviews, organisational structures, and short-term initiatives. Managing and contribute to planning, communication, roles and responsibilities in the context of the business area and location. Manage and support the drive towards community and collaboration; developing a community of data professionals who collaborate across boundaries and share best practice / experience to build skills and expertise. Principal Accountabilities: Impact on the Business Optimised workforce and location strategies design, developed and implemented. Understanding, leading, and adopting advanced Ways of Working to optimize efficiency of the DAO function. Identify and manage opportunities for continuous improvement and raising the standards of excellence across our Data organization. Customers / Stakeholders Support in developing the DAO outcomes and how they are communicated to stakeholders; market and GB/GF Contributing to the DAO brand and engagement strategies Facilitate & support senior management decision making by the use of management information, performance information, analytics, forums, stakeholder feedback and our clients strategy Consult with stakeholders to determine data requirements, to interpret data and to support decision making Participate in forums and committees to represent view of the remit area Leadership & Teamwork Collaborate with other members of the DAO Function Management team to progress broader initiatives Provide clear direction, prioritise tasks and monitor workflow within own area for a midsized team, or leads project delivery for complex assignments with supervisory responsibilities Operational Effectiveness & Control Manage and support the execution of the operational cadence and integrity of the DAO function. Support the development and monitoring of internal governance activities related to People. Investigate and seek remedies for discrete issues which may be adversely affecting business unit performance. Governance model and best practices adhered to Compliance to policies and procedures demonstrated Issues are understood and resolved in a timely and sustainable manner Major Challenges Ongoing changes to the level and structure of the DAO function. Data Risk (incl. data quality and mismanagement). Role Context Role located in London with functional and entity reporting to the Function Management, within the DAO Delivery & Strategy team. Management of Risk (Operational Risk / FIM requirements) Demonstrates leadership on regulatory and compliance matters. Maintains awareness of risk and minimizes the likelihood of it occurring through its identification, assessment, mitigation and control. Observation of Internal Controls (Compliance Policy / FIM requirements) Maintains the clients internal control standards and addresses audit points and/or any issues raised by regulators in a timely manner. Fosters a compliance culture within the team, managing compliance risk and ensuring that the necessary trainingis completed. Optimizes relations with regulators. Knowledge & Experience / Qualifications Familia