Customer Service Representative

Job Description

If youre looking for a progressive career in customer service, thrive in a fast-paced, fun and team-orientated environment, then look no further!We have exciting opportunities to join our Bexhill head office. Were looking for Customer Representatives to join us on a full time, Monday- Friday basis! (No weekends plus, the latest youll finish is 1900)The RoleWere looking for team players who are great with people and can work on their own initiative.Join us and youll be taking a high volume of inbound calls daily, so you need to be resilient and adaptable. As a growing business and a company that supports colleague development, youll be given the opportunity to learn and expand your skillset. This includes customer service, renewals, car and home. As a business that is growing, we are regularly looking for talented people to join these teams. Youll also discover a really social atmosphere, where friendly, supportive colleagues are always ready to help each other.What were looking for:

Experience in delivering amazing customer service face to face or phone

Thrive in a fast-paced environment

Self-motivated and target driven people

Basic computer skills. Youll take inbound calls whilst navigating our in-house software

What we have to offer you:

Starting salary of £17514 with potential to earn up to £20225 as you progress

Structured career path that rewards development

Up to 5% bonus earning potential

25 days holiday (plus buying and selling up to 5 days)

Pension 1:1 match up to maximum 10% and a default match of Colleague 5%, Employer 5%.

Free fruit

Well-being programme

Team incentives

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.