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Job Location | Belfast |
Education | Not Mentioned |
Salary | £10.50 - £12.50 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
Discover the Perks:- Competitive Pay: Start at £10.50/hour, with potential increases to £12.50/hour.- Performance Bonuses: Earn up to £150/month based on your performance.- Flexible Hours: Full-time role, 7 am - 10 pm, Mon-Fri.- Convenient Location: 2-min walk from Lanyon Place Station.- Wellness Perks: Onsite gym, yoga studio, and dental coverage.- Career Growth: 12-week training for success.Join Our Team as a Travel Customer Service Specialist!Passionate about travel and problem-solving Join Red Dot Search!Your Role:- Customer Support: Assist business travelers via calls and emails.- Travel Solutions: Handle flight, hotel, and rail bookings.- Sales Goals: Meet revenue targets with effective techniques.- Communication: Engage professionally with customers.- Problem-Solving: Efficiently address travel-related queries.Customer Queries:- Flights: Booking, changes, cancellations, upgrades.- Hotels: Bookings, changes, payment issues.- Rail: UK and international bookings, changes, refunds.Work Hours:- Full-time, 40-hour week with potential weekend shifts.Skills:- 2+ years in sales or customer service.- Strong English communication.- Technical aptitude.- Good geographical knowledge.- Travel industry experience a plus.Additional Benefits:- Employee Assistance Program.- Discounts on insurance and PUREGYM membership.Training:- 12-week intensive training.- Onsite training in Belfast Maysfield.At Red Dot Search, were here to support your job search. Ready to simplify travel for everyone Apply now!
Keyskills :
Calls
Customer Service
Sales