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| Job Location | Belfast |
| Education | Not Mentioned |
| Salary | Salary negotiable |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time or part-time |
Technical Support - Product and ApplicationsStart: ASAPLocation: UK Remote (candidates based in Northern Ireland preferred)Length: 12 monthsRate: Market RateEngagement: Day Rate contract, Inside IR35 - PAYE via Trust in SodaTrust in Soda are partnered with one of the most well know tech companies globally, who provide technical products and solutions to other well known businesses and brands. They are in need of a skilled technical support consultant for a mainly a customersupport facing role with the aim to support critical customers and customers from high revenue segments.This role requires providing regular updates to customers through different channels as well as carry out the necessary troubleshooting and investigations required to clarify the problem, reproduce the problem internally and escalate it as/if needed.There is also a project work component which is related to identifying process improvement ideas and proposing those in a structured manner (bottom up approach), as well as working on assigned projects as a team (top down approach).Job Responsibilities: