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Job Location | Belfast |
Education | Not Mentioned |
Salary | £25,000 - £30,000 per annum, inc benefits |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Technical Support Engineer• Location: Cookstown• Job Type: Permanent• Salary: CompetitiveREED Technology are excited to offer a challenging and rewarding opportunity for a Technical Support Engineer to join our clients forward-thinking technology team.This role is perfect for someone passionate about exceeding technical performance and resiliency standards, managing multiple tasks, and being at the forefront of innovative technology.Responsibilities:• Set up detection and communications on new sites and upgrade existing sites through remote configuration tools while collaborating with on-site engineers.• Implement technical improvements to existing configurations as identified.• Maintain regular communication with internal teams, providing fast and accurate status updates.• Focus on CRM, ensuring all actions are fully documented with attention to detail.• Assist the technical team with growth-related activities and take on new projects as they become available.• Test prototypes for day-to-day use, ensuring they are robust and efficient.Essential Criteria• A fast learner with a strong interest in technology.• Advanced time management skills and the ability to confidently multitask.• Excellent communication and interpersonal skills.• The ability to work calmly under pressure.• A minimum of 2 years’ experience in a technical role, ideally within a CCTV or IT networking environment.• Strong IP networking knowledge, including routing and firewall configuration.Benefits:• Competitive salary and benefits package.• Opportunity to work with new and innovative technology.• A dynamic and supportive team environment.• Career growth and development opportunities.To apply for this Technical Support Engineer position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.