Systems Engineer III - Monitoring

Job Description

DescriptionThe Systems Engineer III Monitoring builds, develops and supports the systems that provide service management suite of tools like, BMC ITSM, monitoring, visibility & management of the network/systems infrastructure and applications at CMEG. This includes, butis not limited to, status, health, performance & capacity planning to avoid problems w/ system reliability & throughput. The incumbent must have a strong understanding of electronic trading systems architecture (platform and application), software configuration,troubleshooting methodology & networking technologies. Principal Accountabilities. Analyzes requirements; Supports existing production environment platforms and implements necessary hardware and software for project execution; Defines the environment scope for business requirements, and maintains and improves the stability, reliability andavailability of the platforms and environments; documents deployment and configuration procedures. Defines problems and describes the cause and effect relationship; Gathers and compares data about problems, documents the details, prepares analysis reports and reviews with team members. Generates ideas for problem solving, and accurately defines the circumstancessurrounding the decision point. Determines the root cause of system issues. Provides solutions, verifies implementation, and takes initiative to see the solutions through. Demonstrates knowledge of intermediate systems (Linux/Windows), distributed computing architecture (client server, intranet/internet, networking technologies), hardware platforms and resources - CPU, memory, virtualization and clustering. Configures systemsand modifies settings to ensure proper function. Schedules and performs routine maintenance of systems, including but not limited to vulnerability remediation, software and hardware patches and upgrades. Skills & Software Requirements Typically 5 - 8 years of applications and systems support or equivalent experience. Strong communication skills along with teamwork and cooperative behavior are required as the candidate will typically be working with internal business customers, TechnicalOperations Command Center, Data Center Engineering, Enterprise Technology Production Assurance, Enterprise Server Platforms and Network Engineering teams for support and new initiatives. This role requires scripting language experience and is routinely required to perform in this role. CME Group: Where Futures Are Made CME Group (www.cmegroup.com) is the worlds leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success and you own it, allwhile working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And were looking for more. At CME Group, we embrace our employees diverse experiences, cultures and skills, and work to ensure that everyones perspectives are acknowledged and valued. As an equal opportunity employer, we recognize the importance of a diverse and inclusive workplaceand consider all potential employees without regard to any protected characteristic. The Candidate Privacy Policy can be found here.