Portfolio Coordinator

Job Description

IT Portfolio CoordinatorBelfast - 205 Airport Road WestCompetitive salary & excellent benefitsFlexible working29 days annual leave + 7 bank holidaysEQ is a leading international provider of shareholder, pension, remediation and credit technology. With over 5,000 employees, it supports 37 Million people in 120 countries. EQs purpose is to care for every customer and simplify every transaction, deliveredwith less of an impact on the environment.EQ vision is to be the leading global share registrar, offering complementary services to its client base.Role SummaryThe IT Portfolio Coordinator will form a key role in the delivery of software solutions for ICS. Reporting to the Head of IT and liaising closely with Function Heads, project managers, service managers and pre-sales, the candidate will be responsible forthe portfolio intake process and facilitating effective capacity planning across the business. The position will provide full transparency across the IT Portfolio via planning, scheduling, analysis and reporting.Core Duties/ResponsibilitiesThe IT Portfolio Coordinator will be required undertake the following specific activities:

• Ongoing continuous improvement and refinement of the Portfolio intake process
• Effective capacity planning
• Effective resource management ensuring optimum utilisation according to project priorities and allocated budgets
• Planning and scheduling portfolio activities working in conjunction with project managers
• Portfolio analysis and reporting
• Modelling of project demand scenarios
• Maintaining and managing skills and competencies according to the SFIA model
• Collaborating on the creation and reporting of 360 performance reviews across the resource pool

Skills, Knowledge & Experience

• Proven ability to work effectively with IT delivery teams
• Excellent oral and communication skills
• Exceptional planning skills
• Proven experience in resource planning and forecasting
• Demonstrable knowledge of project management methodologies (PRINCE2, Agile, etc.)
• Demonstrable proficiency of planning tools (DevOps, MS Project, etc)
• Ability adapt quickly to shifting business priorities
• Self motivated with capacity to drive relevant activities personally

Core Values & Behaviours EQ Group adheres to a number of Values and Behaviours that are central to the way we conduct business. The ones relevant to this role are:Trust

• Acts with integrity and has high personal standards when dealing with others
• Treats others with respect, openness, honesty, and fairness (empathy)
• Says what they mean; walks the talk

• Accepts responsibility, rather than apportioning blame
• Creates the right blend of support and challenge - for themselves and others
• Maintains the organisations reputation for high standards of business conduct

Building Relationships

• Adds value and builds true partnerships
• Effectively manages expectations to achieve a positive outcome
• Takes personal responsibility for the performance of client relationships
• Builds effective networks (internally and externally)
• Motivates others to meet and/or exceed customer service standards by creating the right working environment and relationships

Belief

• Is passionate and believes in what we do and who we are
• Champions collaboration across the business for the benefit of clients and customers
• Maintains motivation and commitment, despite changes in direction
• Consistently demonstrates the EQ Group Values, even under pressure

People

• Acts as a role model to others
• Positive, enthusiastic and supportive of others
• Promotes teamwork and works effectively with others to achieve own and wider business goals
• Leads in sharing best practice, knowledge and experience with others
• Embraces challenge and responds quickly and positively to change
• Is receptive, flexible and resilient
• Adopts personal style to suit the situation and needs of others
• Leads, coaches and develops others to reach their full potential

Excellence

• Works hard to get it right first time and keeps promises and commitments to others
• Proactively takes actions and works with others to enhance our performance and reputation
• Takes ownership for problems and finds solutions
• Effective use of own time and commits to realistic deadlines
• Continuously learns and improves from experience and shares this with others
• Makes decisions by evaluating options and uses commercial and market awareness to make appropriate recommendations

Keyskills :
Forecastingresource planningcontinuous improvementproject management methodologiesIT Portfolio Coordinator