Intermediate Analyst - Asset Servicing Hyrbrid

Job Description

Organization Overview: Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are transformingand simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion. We are a dynamic, global, and diverse Organisation, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & CommoditiesOperations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage,Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs. Our Operations groups are core to the success of the Markets business and have significant impact across the lifecycle of a trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal,Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a Client relationship group, dedicated to overseeing the Organizational service performance and strategic partnershipfor our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi. Our Business Intelligence and Process Re-engineering group works alongside our Operations teams delivering automation solutions to solve for operational challenges. We partner with Citis innovation labs to drive optimization, and overall play a pivotal rolein enabling us to transform to achieve our target operating model. Our Technology partners develop and implement a wide range of applications that support the Operations, Change, Design and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in ourdomain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measuredrisk, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning. Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuousevaluation of our controls; to protect our clients, the firm, and our reputation. We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry. Job Purpose : The role is within the Asset Servicing group which is a high profile function and part of the Market Operations division. Asset Servicing is represented Globally across the NAM, EMEA and APAC regions and has responsibility for processing Corporate Actions andIncome events for Firms and clients positions. It is one of the most interesting areas within operations having connections with multiple departments and business areas. The department supports, Prime Brokerage, Firm trading desks, Stock Lending, Repo, andSWAPS for both Equity and Fixed Income. The role is an individual contributor role to perform functions relating to Income reconciliations (Dividends & Coupons) for Asset Servicing. The role will report directly into the team supervisor and will be responsible for continuing to strengthen the experiencewithin the teams whilst enhancing risk and control frameworks, aligning to company strategy and vision. The core function of the role is to ensure cash entitlements resulting from dividends and coupons are reflected correctly to our clients both internal andexternal. Organizational Oversight:

• This role will include managing the full event life cycle of a variety of Income events and ensuring entitlements are correctly reflected for all positions.
• Daily management of exceptions relating to Asset Servicing Income events ensuring prompt clearance and narration.
• Successfully manages the risk relating to Income events.
• Provide an excellent level of client satisfaction through service provision and query management.
• Minimizes risk to the bank through the appropriate application of procedural requirements and adherence to audit and control policies.
• Participates in compliance related procedures and controls activities.
• Participates in system testing and requirement sessions.
• Ability to identify issues, gaps in controls and execute remediation timely.
• Continuously enhance risk and control framework to reduce opportunity for losses and/or near misses.
• Understand, implement and monitoring of all market and regulatory changes.

Qualifications and Skills:

• Energetic, flexible, collaborative, and proactive; who can positively and productively add product impact to both strategic and tactical technology.
• Strong, influential communicator who is articulate and concise.
• Strong risk management and control mind-set.
• Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources.
• Self-reliant, good problem solver, results oriented.
• Ability to establish and build trust with professionals throughout the business with a clear client orientation.
• Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
• Ability to conceptualize aspects of the organizations model and its future development.
• Proven success working in a team environment.

What we Offer: We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. Well provide you with the resou