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Job Location | Belfast |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
A LITTLE INFORMATION ABOUT US!Racing Connected is the first andonly bespoke supply chain software for Motorsport. Creating an all in one, cloud based platform. We work across supplier/customer management, inventory control, purchasing, sales, forecasting among many other areas.Built for Manufacturers, Teams, Organisers and Driverswe provide tools that help our customers manage their processes in a fast and efficient way and provide real-time visibility and reporting on what is happening in their business. At Racing Connected,we recognise that our employees are our most important asset and we value creating a great working environment to ensure our team enjoy working together and solving problems for our customers. Whether we are in the middle of a fast and intense developmentsprint, on a Teams call discussing our project statuses or enjoying a game of ping-pong or pool in the office, it is important to us that our employees are happy and delivering the best possible result for our customers.We’re always keen to welcome talented individuals to join our team. So if you’re driven, with a passion for developing simple software solutions, creating great user experiences, designing scalable solutions for real business challenges and ensuring customerhappiness then we’re looking for you!IS THIS SOMETHING THAT INTERESTS YOUThe Customer Success Manager will possess strong account management skills, will keep the customer and business goals at the forefront of all decision making and drive outcomes to ensure long-term customer success. Key measurables are retention, featureadoption, annual revenue and customer satisfaction. This position plays a critical role in developing and maintaining high customer satisfaction. You must be comfortable collaborating cross-functionally with the Racing Connected Implementation, Sales, Support,Product and Marketing teams as needed.Openness to travel in this role, is key to successfully helping our clients solve their toughest problems and implement solutions to improve their operations.RESPONSIBILITIES: