Receptionist

Job Description

Job Title: ReceptionistLocation: Bethlem Royal Hospital, Monks Orchard Road, Beckenham, BR3 3BXWould you like to be a part of a team that works well together, always there to help each other If you answered yes, South London & Maudsley NHS Foundation Trust is for you.About the TrustAt South London and Maudsley NHS Foundation Trust we provide the widest range of NHS mental health services in the UK. We also provide substance misuse services for people who are addicted to drugs and alcohol. Our staff serve a local population of nearlytwo million people. We have more than 230 services including inpatient wards, outpatient, and community services. We provide inpatient care for over 5,000 people each year and we treat more than 45,000 patients in the community in Lambeth, Southwark, Lewisham,and Croydon. As well as serving the communities of south London, we provide more than 50 specialist services for children and adults across the UK and beyond.What youll be responsible for:

• Provide exceptional customer service as the first point of contact for Bishopsgate Learning Centre.
• Assist with the maintenance of the Trusts learning management systems, posting events and learning activities and providing first-line support to users.
• Liaise with designated trainers to ensure that sufficient training events are on offer and that regular subject matter and quality assurance reviews are undertaken.
• Maintain the training environment; ensuring that rooms and equipment are set up and closed down each day. Keeping signage up-to-date and working with colleagues in L&D, Facilities and ICT to ensure equipment is fit-for-purpose.
• Contribute to quality assurance activities including collecting user statistics, capturing user feedback and assisting with the development of local policies and procedures.
• Contribute to the development of training through team discussions and planning meetings.
• Contribute to the promotion of training, including assisting with the maintenance and development of relevant Intranet and website pages and through social media.

Youll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS
2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times
3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

Youll have the following skills/experience:

• Microsoft Office package knowledge e.g., Outlook, Word, Excel
• Previous reception experience
• Able to move equipment
• Experience of minute taking
• Excellent organisational/communicational skills

As a member of NHS Professionals, you have fantastic benefits:

• Competitive pay rates- work this week, get paid next week
• Essential support when you need it- 24/7 365 days- call us anytime
• Multi locational- work across neighbouring Trusts
• Manage your shifts and timesheets on the go- access your "My Bank" shift portal anywhere, anytime online or through your smartphone
• Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
• Training and development opportunities- Keep up with the essentials and more
• Build holiday allowance for every shift you work- your work life balance is important to us
• Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and controlto our members.As an equal opportunities organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity,religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.Apply TodayBy joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Keyskills :
Receptionist - Front of House - Customer Service - NHS