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Mortgage Applications Administrator

Job LocationBath
EducationNot Mentioned
Salary£18,300 per annum, pro-rata
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

This is a fantastic opportunity to join a growing organisation and develop a career within Mortgage lending.The role has an attractive starting salary and also offers a quarterly performance related salary bonus too of £250 uncapped.My client is seeking a strong Administrators to join them at their Bath office. You’ll be responsible for completing the checking of all mortgage applications before submitting them to ensure all standards of documentation have been metAs part of the role, youll be responsible for:-

  • Checking the application details are correct and match the customer’s record.
  • Completing all administration in a timely and accurate manner.
  • Checking that the case is fully compliant, following guidelines.
  • Ensuring all documents are logged and attached to the customer’s case.
  • Accurately documenting all actions taken on a case.
  • Demonstrating high standards of accuracy to maintain a good relationship between the customer and client
  • Achieving performance expectations & KPIs while maintaining quality and keeping customer care and compliance at the heart of everything you do.
  • We’re looking for individuals who have:
  • Excellent communication and listening skills.
  • Strong organisation skills and attention to detail, with the ability to manage their personal work schedule.
  • A passion to deliver great customer service.
  • A professional communication manner, both written and verbal.
  • The ability to adhere to company standards and procedures.
  • Strong IT skills and the ability to navigate quickly and accurately.
  • The role is currently home based whilst offices are closed, and all training will be delivered remotely. When offices do reopen the role may be a hybrid of office and home working.*All necessary equipment will be provided.Criteria- 6+ GCSEs minimum grade A-C or equivalent- Credit check will be conducted as part of the role- CRB check will be conducted as part of the roleAs an Applications Team Member you’ll be responsible for:
  • Achieving performance expectations while maintaining quality, and keeping customer care and compliance at the heart of everything you do.
  • Achieving personal KPIs in line with company requirements.
  • Checking the application details are correct and match the customer’s record.
  • Completing all administration in a timely and accurate manner.
  • Checking that the case is fully compliant, following guidelines set by the Compliance Department.
  • Obtaining all necessary information from the Data Capture form and the Adviser to complete the lender’s online application form.
  • Ensuring all documents are logged and attached to the customer’s case.
  • Accurately documenting all actions taken on a case.
  • Demonstrating high standards of accuracy to maintain a good relationship between the customer and L&C.
  • As an Applications Team Member you’ll be responsible for:
  • Achieving performance expectations while maintaining quality, and keeping customer care and compliance at the heart of everything you do.
  • Achieving personal KPIs in line with company requirements.
  • Checking the application details are correct and match the customer’s record.
  • Completing all administration in a timely and accurate manner.
  • Checking that the case is fully compliant, following guidelines set by the Compliance Department.
  • Obtaining all necessary information from the Data Capture form and the Adviser to complete the lender’s online application form.
  • Ensuring all documents are logged and attached to the customer’s case.
  • Accurately documenting all actions taken on a case.
  • Demonstrating high standards of accuracy to maintain a good relationship between the customer and L&C.
  • Required skills
  • Admin
  • Mortgage Lending
  • Database Admin
  • Graduate Entry
  • Graduate Level
  • Keyskills :
    Admin Mtgage Lending Database Admin Graduate Entry Graduate Level

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