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Part Time Office Assistant 15 hours

Anglian Home Improvements
Job LocationBasingstoke
EducationNot Mentioned
Salary£21,500 - £22,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , part-time

Job Description

At Anglian we are looking for anOffice Assistantto join the team and perform a variety of operational administrative and customer service tasks. The role ofOffice Assistantis to support the operational administrativeneeds of the Depot by undertaking a full range of customer service and administrative duties, ensuring efficient administrative processes are maintained.This role is vital to the operations within the Depot where you will reach out and be in contact with our customers to qualify customer appointments for service calls or booking new installation appointments, completing the relevant paperwork and updatethe system as required you will be managing all schedules from the point of booking through to completion using workflow pipeline reports.What the Role is

  • Managing and Tracking the Depot Appointments and Installations Plans
  • Liaising with our Customers, answering any queries, assisting them and qualifying appointments
  • Co-ordinating Installers, Trades and Customers as required to achieve the Installation plans
  • Prepare quotations for insurance & warranty work & administer the sundry sales system
  • Raise purchase orders & reconcile invoices
  • Order and arrange delivery of materials from suppliers as required
  • Processes; from inputting, quotations, arranging deliveries to general admin – no two days are the same
  • Monitoring our processes are completed by all stakeholders in the Depot
What You Need
  • Good written and verbal communication skills
  • Be IT literate including Word, Excel, Access and Powerpoint
  • Administrative & Customer Service skills
  • Ability to work to strict deadlines
  • Excellent time management
  • Ability to work on your own initiative as well as part of a team
What We Offer
  • Competitive salary
  • 31 days holiday, increasing to 33 days after 2 years service
  • Your birthday off each year
  • Wide variety of retail, food shopping, cinema, theatre, mobile phone discounts & freebies
  • Time off to volunteer
  • Employee Product Purchase Discount Scheme
Please click to apply!Anglian is committed to monitoring & aligning its Policies in accordance with up-to-date Government guidance on reducing the spread of respiratory infections, including Covid 19 in the workplace. Through Anglian’s value to “Succeed Together” we are committedto Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristic including (but not exhaustive) age, race, colour, gender, gender identity, sexual orientation, religion or disability - creating an inclusiveworking environment and culture for all our employees.

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