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Infrastructure Engineer

Job LocationBasingstoke
EducationNot Mentioned
Salary£35,000 - £50,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

CompanyReassured Ltd is the largest non-advised life insurance intermediary in the UK with established locations in Basingstoke, Portsmouth, Southampton & Manchester. We arrange over 15,000 new customer life insurance policies per month with leading sales conversions and customer satisfaction metrics. The business is outbound, B2C sales from internet generated customer enquiries.We are the 2019 BESMA Sales employer of the year, 2019 BESMA Sales team over 50 people of the year & Inspire 19 employer of the year. In 2018, Reassured was awarded the Princess Royal Training Award for outstanding achievements in on boarding and developing our employees. We have also just been voted number 12 on Sunday Times best Companies to work for in Mid Size Business category.Job PurposeThe IT Infrastructure Engineer will assist the IT Infrastructure team with the design, development, maintenance, and monitoring of the Company’s IT Infrastructure, ensuring it performs as required by the business and remains secure. Network uptime and hardware continuity is a key component of this role. The role will also help our existing IT team in providing second and third line support to our staff.A successful candidate will have a flexible approach to working hours, be able to drive and own a vehicle. They will be able to work in a team, or alone on projects and must be a self-motivated, technology and solution focused individual with a can-do attitude.Good analytical skills with the ability to recommend solutions to management are a must, whilst keeping up to date with modern technologies so that ideas presented use the most appropriate products.As an IT Infrastructure Engineer, you will liaise with other IT teams to ensure that business systems are designed and maintained to world-class standards.The job role will require to visit and work at satellite offices for short periods and support users remotely.Key Responsibilities

  • Ensure business solutions are "fit for purpose"
  • Enforce the use of best practice and documentation
  • Adhere to software licensing laws, risk management practices and compliance processes (including Data Protection)
  • Ensure business continuity, primarily by means of hardware redundancy and data backups
  • Monitor the performance and health of the network, servers, external services, etc.
  • Additional duties as requested by the Senior Management during and out of business hours
  • Maintain cloud-based solutions and liaise with 3rd parties as required (e.g. MSPs)
  • Knowledge, Skills and ExperienceKnowledge
  • Strong system administration (Linux/Unix or Windows) at the command-line level (Bash/PowerShell).
  • Multi-tier architectures: load balancers, caching, web servers, application servers, databases, and networking.
  • Design and deploy company LANs, WANs, and wireless networks, including servers, routers, hubs, switches, UPSs, and other hardware.
  • Virtualization environments including Azure, VDI - Citrix, VMware vSphere
  • Networking and Firewalls
  • Solution design
  • Configuration & Management
  • Implementation with InfoSec best practice in mind
  • Advanced Active Directory, Group Policies, WSUS/SCCM/InTune and Exchange experience
  • Excellent knowledge of cloud (Microsoft 365/Azure) and server technologies
  • Familiarity with VoIP and technologies needed to provide a "good service" - e.g. DSCP/QoS etc.
  • Strong skills in administering security solutions - web filtering, NGAV etc.
  • Skills
  • Great problem-solving skills and logical thinking
  • The ability to prioritise and manage a busy workload with many open cases
  • The ability to work well under pressure and to strict deadlines with attention to detail
  • Excellent written, verbal & listening communication skills
  • Ability to build rapport effectively with colleagues
  • Ability to pro-actively spot issues or needs and propose solutions
  • A passion for technology and innovation
  • Security best practice implementation.
  • Essential Experience (1 to 2 years)
  • Windows & Active Directory (2012+) as a good level
  • VMware vSphere
  • Linux System Installation / Administration
  • Networking - TCP/IP, VLANs, MPLS/SD-WAN, QoS/DSCP
  • Firewalls (preferably UTM), experience of Watchguard devices a bonus
  • VPN experience (both end-user (SSL) & site-to-site (IPSec))
  • Experience with VoIP / SIP based phones and PBXs
  • Migration to and administration of Microsoft 365/Azure solutions
  • Experience considered a bonus
  • PRTG monitoring platforms
  • HP/Aruba networking
  • Infrastructure as Code: design and security, configuration management, integration, deployment, performance monitoring and tuning, automation of infrastructure.
  • Telephony systems (VoIP based), especially if Avaya-based
  • Key Competencies
  • Analytical Thinking & Problem Solving
  • Accuracy & Attention to Detail
  • Communication & Effective Interaction
  • Planning & Organising
  • Learning & applying knowledge
  • Dealing with Conflict
  • High Quality Documentation & Specification
  • We do not accept unsolicited third party applications. All third party inquiries should be directed to the Recruitment Team in first instance.

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