Partner Sales & Development Manager - Remote

Job Description

Our MissionFiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. Our aspiration is to move money and information in a way that moves the world. Our Purpose is todeliver superior value for our clients through leading technology, targeted innovation and excellence in everything we do.Clover is a unified payment and POS solution provider backed by Fiserv. Clover offers everything from pure acquiring through to custom designed hardware to create a frictionless experience for businesses and their customers across all channels, be they mobilewallets to online transactions and phone-based orders. Clovers open commerce platform is designed to integrate with legacy systems and existing workflow, which is why so many businesses globally have put Clover at the heart of their business.Our core values are to earn client trust every day, create with purpose, inspire and achieve excellence, do the right thing and deliver on the promise of one Fiserv. Its these values that create a foundation for us to be able make the right decisions anddeliver on our commitments to our clients and one another other.ProfileA key member of the UK Partner Sales team; The Account Executive contributes to the signing, development, management and overall strategy of retention of strategic Partners. Ensure assigned Partner portfolio accounts are managed effectively, with a focuson retention, value upselling, contract negotiation and overall profitability of accounts.Deliverables and responsibilities

• Source and board new revenue generating partners within the remit of the overall team scope
• Develop, implement, and manage all Partners ensuring that all aspects of the relationship operate as required, including but not limited to, Operational effectiveness, profit margin maintainability, retention and reporting.
• Engage business owners as required to review monthly performance data.
• Establish strong relationships with Partner senior management.
• Implements remedial actions when necessary to control and eliminate FDMS and Partner liability.
• Establishes strong working relationships and breaks down barriers across the company to ensure quality products and services are provided
• Present established and new products for the Partner to target new and existing merchants.
• Decide and agree commercial opportunities with reference to, but not limited to the internal product suite.
• Review contractual obligations and commitments. Ensure volumes are as projected with acceptable growth levels
• Advise on new Scheme regulations, Fiserv enforced protocols or any other changes within the UK acquiring market
• Support boarding of all deals, including where necessary face-to-face meetings with the Partner and potential Client

Key Performance Behaviours

• The role requires effective relationship management between the various internal Sales & Business development teams, Finance, and Product teams and therefore requires a strong relationship builder, with the ability to build credibility, and influence acrossall management functions.
• Proven track record in sales / business development is essential to the success of this role
• Self-starter, with the ability to take initiative in supporting business goals and challenging business plans.
• A key element of this role is to use an in depth understanding of the business and relevant financials to assist in identifying opportunities to expand the relationships and increase top line revenue into the business
• Ability to understand complex processes and communicate to audiences at all levels.
• Demonstrated desire and ability to develop and enhance existing processes and controls.

Pre-Entry Requirements

• Strong commercial, financial acumen.
• Proactive approach with Can-Do attitude and macro vision - Sees the big picture & not afraid to get involved
• Strong people skills with ability to communicate at all levels.
• Excellent interpersonal skills and the ability to interact with all levels of management
• Some level of sales experience
• Working knowledge of Card Scheme policies and practices

• Demonstrate commitment to Fiservs code of conduct and values:
  • Earn client trust every day
  • Create with Purpose
  • Inspire and achieve excellence
  • Do the right thing
  • Deliver on the promise of one Fiserv

CONTACTS (Internal/External):

• Regular communications with Director level and above
• Frequent contact with operational support teams, settlement/funding, Finance, Credit/Periodic Review, Implementation and Product and Compliance
• Regular communication with senior ISO Partner contacts
• Establish relationships with various card schemes

Our PeopleAt Fiserv, our culture starts with our people. Want to learn what associates from across the company do or what its like to work at FiservOur commitment to Diversity and InclusionFiserv actively supports and encourages diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity,national origin or disability