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Contract Logistics Assistant x 2

Freightserve
Job LocationBasildon
EducationNot Mentioned
Salary£24,000 - £28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Freightserve are looking to recruit two Contract Logistics Assistants for a busy well-established Freight Forwarder. The company is based in The Basildon area.Job SummaryTo work closely on the daily needs of our Contract Logistics client base.Key duties and responsibilities:

  • Receipt and actioning of Daily Pick Lists.
  • Take instruction on a daily basis from the Branch Manager who will assign the necessary tasks for that day.
  • To liaise with clients in relation to documentation, delivery and charges, if required.
  • To respond to any clients in a timely manner.
  • Liaison with the Warehouse Manager on any special projects from our client base.
  • Close Liaison with ALL members of the Warehouse team to ensure that all tasks that have been assigned to them are carried out in a timely manner.
  • Monitor & Report Stock Rotation per client.
  • Daily use of the PARCELFORCE system / Track & Trace and daily shipment counts.
  • Complete Customer Stock Status Reports on Excel.
  • Ensure your customer’s have all required docs, ie PODs.
  • Invoice / Accrue all jobs in a timely manner in Liaison with the Branch Manager.
    • Person Specification:
  • Good telephone manner.
  • Excellent customer service skills.
  • Able to converse with clients, suppliers, agents and colleagues in a professional and clear manner
  • Computer literate, Microsoft office applications.
  • Committed and able to deal with challenging scenarios.
  • Flexibility in the workplace.
  • Supportive of an evolving workplace.
  • Proactive in actions and communications.
  • Able to organise their workload and workspace.
  • Diligent and accurate.
    • Key Performance Indicators
  • Customer feedback.
  • Internal Audits.
  • Regular Appraisals.
    • Hours are Monday - Friday 9am - 6pm.Please only apply if you have the necessary experience as only people with the correct experience will be contacted.

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