Specialist Support Co-ordinator

Job Location	Barnstaple
Education	Not Mentioned
Salary	£22,660 - £23,778.92 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Role:Support Co-ordinatorLocation:Barnstaple and surrounding areasSalary:£22,660.00 - £23,778.92 per annum plus Essential Car User Allowance £1,350 per annumHours:37 hours per weekContract:PermanentThe RoleWe are looking to recruit a Specialist Support Coordinator to join our Specialist Support Team to support customers with additional needs to maintain their tenancies. You will be responsible for providing outcome driven, preventative services.You will workclosely with internal and external teams, agencies and third-party service providers to ensure customers are able to access these services.The main responsibilities of the role are:

To set up customer support package for customers to help support in maintaining their tenancies.
Working with customers with mental health needs that require support.
Signpost to a range of support services following an assessment on the needs of the household.
To evidence the impact of support for customers.
Build and maintain partnerships with other agencies and providers.
Pro-actively identifying support needs to vulnerable clients and refer to specialist officer or agencies when required.
To monitor the health, well-being and safeguarding of customers.

About You

You will have a passion for helping people and the ability to stay calm in a crisis.
You will be able to assess and make sound judgement relating to a person’s needs and support requirements.
You will have experience in working with Mental Health Services and Adults with specialist support needs.
You will have experience of working within a customer focused environment, have excellent communication skills with an ability to manage challenging situations.
You will understand legal requirements of the role including, but not restricted to confidentiality and data handling.
Full driving licence is required.

Benefits

27 days holiday plus bank holidays
7% Employer contribution Pension
Cash Plan of up to £1400 per year
Employee Assistance Programme (EAP)
Health & Wellbeing Support
Family Friendly Policies
Cycle to Work Scheme
Tech Scheme
Refer a Friend Scheme

The successful candidate will be required to complete an Enhanced DBS check.Closing date: Friday 17 May 2024 - 09:00Interviews: Week commencing 20 May 2024Please note - Applications must include a CV and supporting statement.We are proud to be a Disability Confident Employer.As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role to which they have applied. We request that allapplications are submitted with a completed Equality & Diversity Form.

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