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Part Time Customer Service Advisor

Job LocationBackworth
EducationNot Mentioned
Salary9.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , part-time Ongoing

Job Description

Job Title: Part Time Customer Service AdvisorLocation: Cobalt Business ParkHourly Rate: £9.00 per hourStart Date: ASAP - ongoing basisHours: Up to 20 hours per week, ideally to work a Saturday 8.00am to 4.00pm (7.5 hours) and then 12 hours during the week, or up to 5 days between 4.00pm and 8.00pm - there can be flexibility to suit.Key Responsibilities:First point of contact for customers, colleagues & Suppliers, providing support to resolve issues, requests and queries

  • Promote and maintain a positive attitude, a high level of professionalism and reliability through attendance
  • All work to be managed within the agreed department KPIs
  • An aptitude for investigating and problem solving
  • Liaise with various levels of Services & Suppliers
  • Outstanding communication skills
The Ideal Candidate:
  • Dedicated to the provision of excellent customer service, and desire to go above and beyond for customers
  • Professional telephone manner
  • Self-motivated and enthusiastic
  • Delivering objectives and adhering to KPIs
IT literate
  • Excellent verbal, listening and communication skills
  • Demonstrable customer facing role experience
  • Well organised and able to prioritise
* Please note that applicants will be required to pass a Credit and DBS check

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