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Job LocationAylesford
EducationNot Mentioned
Salary£24,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

This Customer Representative role is a unique opportunity for individuals with excellent customer service skills and an interest in the industrial/manufacturing industry. The candidate will be a crucial member of the customer service team, working closelywith customers and colleagues at our Aylesford location.Client DetailsOur client is a prominent player in the industrial and manufacturing sector, with a sizeable workforce spread across multiple locations. They pride themselves on delivering high-quality products, innovative solutions, and exceptional customer service.Description

  • Respond promptly to customer inquiries and provide product information.
  • Handle and resolve customer complaints.
  • Process orders, forms, applications, and requests.
  • Communicate and coordinate with internal departments.
  • Ensure customer satisfaction and provide professional customer support.
  • Maintain updated knowledge about the companys products and services.
  • Document all call information according to standard operating procedures.
Profile
  • Exceptional customer service and interpersonal skills.
  • Proficiency in relevant computer applications and systems.
  • Excellent problem-solving abilities.
  • Strong organisational and multitasking skills.
  • High level of commitment to delivering quality service to customers.
Job Offer
  • A competitive salary
  • Opportunity to work in a thriving industrial/manufacturing company.
  • Exposure to various aspects of the business and opportunities for growth.
  • A supportive work environment that values teamwork and collaboration.
  • A temporary role with potential for permanent opportunity.

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