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Account Creation Support Clerk

Brakes
Job LocationAshford, Kent
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Accounts Creation Support ClerkThe purpose of this role is to support the Account Creation Team by cataloguing all incoming requests then distributing them to the appropriate team members for creation or review, whilst keeping our customers internally and externally informed of theirprogress throughout the process.You will be required to work 37.5 hours a week, Mon-Fri 8.30am - 5pm.Your duties and responsibilities will include:

  • Cataloguing, Analysing and reviewing work as it is received into the Credit Services inbox or post
  • Acknowledging receipt of requests and actioning if appropriate
  • Communicating with Sales/Customers, giving realistic timescales for completion of requests
  • Taking ownership of requests and seeing them through to their completion
  • Ensuring all persons involved are conscious of where their request is throughout the process
  • Maintaining data entry forms by following data procedures
  • Creation of customer accounts and hierarchies for all business sectors
  • Meeting of targeted KPIs, ensuring the agreed SLA is achieved
  • Supporting Support Clerks & Account Creation Clerks when necessary
Strengths & Experience
  • Exceptional customer service skills & communication
  • To enjoy working & contributing to a team in a pro-active manner
  • Excellent typing skills & a high level of accuracy
  • Be able to communicate at all levels both internally and externally
  • Firm focus on ability to work both accurately and to deadlines, often on ones own initiative
  • To be confident & self-motivated
  • Organisation Skills
  • IT Literate, Knowledge of SAP, Intermediate knowledge of MS Excel, Outlook and Word (SAGE & Concerto desirable but not essential)
What youll get:
  • A competitive salary
  • Huge discount on all sorts of lovely food and award-winning products
  • Generous holiday allowance, with option to purchase more
  • Recognition awards and Incentives
  • Pension
  • Real career opportunities - being part of Sysco, the worlds leading foodservice business, opens up a world of possibility
  • And much more.
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