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Customer Support Administrator/Sales Support

Morgan Parkes Recruitment Limited
Job LocationAshby-de-la-Zouch
EducationNot Mentioned
Salary22,000 - 24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Job Title: Customer Support Administrator/Sales SupportSalary: £22,000 to £24,000Location: Near Ashby de la ZouchDescription:Our client, a rapidly expanding carrier brokerage which is part of a global network of logistics partnerships based near Ashby de la Zouch, is currently seeking an experienced Customer Support Administrator to join their small, friendly team. This role requiresa confident individual who is happy to take responsibility for the smooth running of the office whilst ensuring repeat business by providing top level customer service.Key Duties:

  • Providing an excellent customer service over the phone and by email
  • Liaise with partners/suppliers to resolve client issues
  • Track shipments (domestic and worldwide) and informing clients of delivery status
  • Booking shipments online
  • Arranging carrier collections and imports
  • Checking discrepancy shipping reports
  • Assist with customer invoicing
  • Ordering stationery and client supplies
Key Skills/Experience Required:
  • Strong written and verbal communication skills
  • Team player: with the ability to build relationships with external contacts
  • Conscientious with attention to detail
  • The ability to multitask
  • Problem solving skills
  • Excellent telephone manner and administration skills
  • Experience in a similar role would be an advantage
This is an excellent role for a competent and experienced Customer Support Administrator/Sales Support looking for a responsible position within a rapidly expanding company. In return you will receive a salary of £22,000 to £24,000 depending on experience,per annum.For more information, or to apply for this vacancy, please get in touch.Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data forthe specified purpose at any time.

Keyskills :
AdministrativeCustomer ServiceSales Support

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