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Credit Control Administrator

T&K Associates
Job LocationAshby-de-la-Zouch
EducationNot Mentioned
Salary£25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

T&K Associates are currently recruiting on behalf of our reputable Client in Ashby-de-la-Zouch for a Credit Control Administrator to join their friendly team on a Permanent basis.Working within a fast-paced environment, you will be required to utilise your credit control skills to effectively recover outstanding debt from existing customers. You will be solely responsible for cash collection on a proportion of the Customer base andwill form an integral part of the credit control team, sharing responsibility with the other team members for resolving customer queries in a timely manner.Credit Control Administrator Job Details & Benefits;

  • £25,000 per annum
  • Monthly incentives bonus (target driven of up to £300 per month)
  • Monday to Friday 8am-4pm with 30 minutes lunch
  • Company perks (Employee perks / discount scheme)
  • 33 days holiday per year including bank holidays
  • Free parking
Credit Control Administrator Job Duties;
  • Building and maintaining relationships with new and existing customers providing exceptional customer service
  • Obtaining commitments to pay through telephone calls and email communication to customers
  • Allocating credit notes and payments in a timely manner
  • Completing reporting tasks and activities in Microsoft Excel
  • Working in collaboration with the Customer Service teams and Account Managers across the business to ensure the timely resolution of customer queries
  • Completing reviews of existing Customers and escalating any doubtful debts to the credit and risk administrator
  • Provide periodic reports on aged debt and customer interaction to management
  • Maintaining customer records to ensure details are relevant and up to date
  • All other associated tasks as required
Credit Control Administrator Person Specification;
  • A minimum of 1 years experience within a credit control or cash collections environment is essential
  • IT literate with solid experience of Microsoft packages - specifically Excel
  • Confident telephone manner and the ability to build a rapport with customers
  • Strong attention to detail
  • Experience with Sage and/or Salesforce is desirable but not essential
If you are interested in the above role of Credit Control Administrator, then please apply by sending your CV to T&K Associates today.Required skills
  • Customer Interaction
  • Debts
  • Maintaining Relationships
  • Microsoft Excel
  • Cash Collection

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