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Technical Customer Support Advisor

Job LocationAltrincham
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Technical Support Advisor based in Hale, Altrincham.Client DetailsOur client is a well-established telecommunications provider to a wide UK customer base and they are now looking to expand their team with a Technical Customer Support Advisor in their Altrincham office.DescriptionAs a Technical Customer Support Advisor, you will be;

  • Handling inbound communication, via multi-channels
  • Providing guidance and support to customers in relation to their service
  • Trouble shooting customers problems
  • Supporting with any general account queries
ProfileTo be successful in this role;
  • Experience within technical support
  • Have a strong customer focus
  • Strong listening skills with the ability to be empathetic
  • Self-motivated and enthusiastic
  • Excellent communications, both verbal and written
  • Strong organisational skills
  • Ability to work well within in a team as well as independently
  • Good time management
Job OfferIn return, our client can offer;
  • Competitive salary
  • 25 days holiday (+ bank holidays)
  • Pension scheme
  • Optional hybrid working
  • Great working patterns
  • Excellent career development on offer

Keyskills :
"Technical Customer Support" "Technical Support" "Customer Support" "Claims Handler"

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