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IT Implementation Support Officer

DCS Recruitment
Job LocationAltrincham
EducationNot Mentioned
Salary£30,000 - £35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Role: IT Implementation Support OfficerSalary: £35kLocation: Remote with travel to various UK SitesAbout My client:A leading care group, providing a range of high-quality care services across the UK. Specializing in domiciliary care, extra care, complex care, and live-in care, the organization is dedicated to upholding shared values. They prioritize promoting independence,dignity, and choice for clients while fostering a supportive environment for staff development. The group is committed to delivering compassionate and personalized care, aiming to be a trusted partner in the provision of quality services.The Role:The Implementation Support Officer is integral to the Programme delivery team amd ensures that end users consistently adhere to expectations and processes during project delivery.Responsibilities include guaranteeing deadlines and milestones are met within specified timescales and budget. Daily collaboration with operational teams involves supporting and coaching them through new ways of working, project delivery, and coordinatingwith branches using other systems and processes.The role requires maintaining consistent support levels, both onsite and offsite, and utilizing strong project management skills to guide and keep all project tasks on track.Requirements:

  • Adaptable, Confident and exceptional communication skills
  • Natural ability to positively influence stakeholders for successful project delivery
  • Excellent interpersonal skills across all seniorities
  • Logical thinking
  • Excellent time management
  • Excellent customer service principles and practice
  • Excellent IT skills, particularly in Excel and other Microsoft Office applications
  • Keen attention to detail
  • Ability to produce high quality process/training documentation
  • Full UK Driving License
A valid UK driving license is a must for this role, as it requires travel across regions.The right candidate should be located near one of my clients office locations, with convenient access to transportation networks, enabling them to drive throughout the UK at short notice.If this seems like an opportunity that could be the perfect next step for you then click apply with your CV Attached!DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation,marital or transgender status, age, or nationality

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