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Job Location | Altrincham |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
CX Enablement ManagerHybridPermanent Competitive Salary and Benefits Dependant on ExperienceWe are currently looking for a Customer Experience Enablement Manager to join DS Smith, a global leader in sustainable packaging solutions, in their brand new CX team. Whilst they are already a market leader in sustainable packaging, they are aiming to completelyredefine how the business interacts with customers, to set them apart from the competition. If you want to join a team where you will help to reinvent and deliver exceptional customer experience, then we would love to hear from you.This role is perfect for someone who has managed customer experience programs and now wants to enable rather than manage them to help support with growth and make sure the team can achieve its full potential.You will be joining the team tasked with designing, developing, and delivering customer experiences that will redefine packaging for a changing world. They are a leading provider of sustainable packaging solutions worldwide, operating in more than 30 differentcountries and employing over 30,000 people. DS Smith has several programmes that will be delivered over the next 3+ years to support an ambitious agenda and global CX strategy will be at the centre of delivering regional benefits for the business. You willbe a part of defining the global CX Strategy for the business and be hands-on in implementing this in overseas customer markets.What will you be doing