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Job LocationAltrincham
EducationNot Mentioned
Salary£23,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

An exciting opportunity to join a market leading business as an Customer Service Advisor. The successful candidate will be responsible supporting the role out of new systems and resolving application support tickets.Client DetailsOur client is a market leading business based in Altrincham. Due to evolving processes, they are looking for an Customer Service Advisor to join their IT team and support the role out of new systems, acting as an ambassador for the team and support end users with system issues.DescriptionDuties of the Customer Service Advisor:

  • Deal with project and support queries
  • Resolve end user queries with
  • Ensure knowledge base is kept updated
  • Assist with upgrad and maintenance life cycle for all applications
  • Support with data queries
  • Develop and deliver training for end users
  • ProfileThe successful candidate will be/have:
  • Excellent communication and interpersonal skills
  • A strong customer centric attitude
  • The ability to communicate in user-friendly language
  • Highly self motivated
  • Keen attention to detail
  • Job OfferThe salary on offer is £23k - £25kFantastic opportunity for a service centric professional to develop within a tech role Required skills
  • "customer support" "helpdesk" "customer service"
  • Keyskills :
    customer suppt helpdesk customer service

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