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Customer Operations Administrator

Page Personnel Secretarial & Business Support
Job LocationAltrincham
EducationNot Mentioned
Salary£21,670 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

As a Customer Operations Administrator you will be supporting the wider help-desk team in responding to all general customer sales and service enquiries as well as administrative duties.Client DetailsOur client is a leading facility management business and they are looking for a Customer Operations Administrator to join their Altrincham team.DescriptionAs a Customer Operations Administrator you will:

  • Supporting the wider help-desk team in responding to all general customer sales and service enquiries.
  • Ensuring the highest standard of customer service is maintained
  • Providing support to the project team field-based operatives, taking ownership of requests
  • Providing general assistance to the project management team, operations managers and directors
  • Ensuring cover of phones busy periods
  • Responsible for the preparation of specialist post works reports via the Job Management platform and other applications
  • Responsible for the preparation and distribution of invoices using the Job Management platform
ProfileTo be successful in this role:
  • Experience within Customer Service Administration is a must
  • A proven track record working in a similar role, ideally within the construction and/or building industry
  • Strong PC skills and ability to pick up new systems
  • Excellent attention to detail
  • Excellent communication and interpersonal skills
  • The ability to prioritise tasks and workload
Job OfferIn return, our client can offer:
  • Great career prospects
  • Great working patterns
  • Pension scheme
  • Free on-site-parking
  • A friendly, sociable office environment
  • Discounts

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